Privacy Policy

Last Updated: May 6, 2026

1. Information We Collect

We collect information to provide a better experience and ensure platform security:

  • Identity Data: Name, email, phone number, and student/landlord verification documents.
  • Transaction Data: Booking history, marketplace listings, and payment confirmations.
  • Communication Data: In-app chat logs and support tickets.

2. How We Use Your Data

Your data is used to verify identities (KYC), facilitate bookings, and moderate the marketplace. We use automated keyword processing to flag prohibited items and ensure a safe environment for all students.

3. Data Security

We implement industry-standard encryption and security measures to protect your documents and personal information. Identity documents are stored securely and only accessible by authorized administrators for verification purposes.

4. Third-Party Sharing

We do not sell your personal data. We may share information with landlords only after a booking is confirmed to facilitate your tenancy. Marketplace contact information is shared only when you choose to initiate communication.

Contact Privacy TeamTerms of Service