Unified Support Center

Need help? Submit a ticket below and an administrator will reach out to you via our secure in-app chat.

Secure Channel

Only admins can initiate chats to prevent communication abuse.

How to Book

  • 1
    Browse verified student hostels
  • 2
    Select your preferred room/unit
  • 3
    Click "Book Now" and confirm dates
  • 4
    Make payment via official channels
  • 5
    Wait for landlord confirmation

Marketplace Guide

  • 1
    Search for student-sold items
  • 2
    Review item details and photos
  • 3
    Accept Marketplace Terms & Safety rules
  • 4
    Contact seller via WhatsApp or Call
  • 5
    Meet in safe public spots for pickup

Tenancy & Rules

  • 1
    30-day digital vacation notice
  • 2
    Security deposit refund policy
  • 3
    Residency rules & quiet hours
  • 4
    Submit maintenance via support
  • 5
    View full digital agreement
Full Rules & Obligations

Unit Classification

Guide for Landlords

Dormitories

Communal living spaces with shared bathrooms and kitchens. Ideal for large-scale student housing.

Studios (Bedsitters)

Single open-plan room combining living, sleeping, and kitchenette with a private bathroom.

Apartments

Self-contained units with one or more separate bedrooms distinct from the living area.

In-App Chat
24/7 Response